FAQ

If you can't find the answer you're looking for, please contact us.

  1. Where can I find your products?
  2. What are the warranty terms?
  3. How can I maximize the life of my tool?
  4. What is the difference between chemical nickel and hard chrome plating?
  5. What is impulse hardening?

 

Where can I find your products?

GrowTech® products are available through professional supply houses, catalog houses, and better garden centers that sell into the professional green industry. You can also purchase our products online. Simply enter the product number in your favorite search engine, and several choices should appear. For your convenience, we have partnered with www.wood-avenue.com, an online retailer offering our entire line including all spare parts.

What are the warranty terms?

GrowTech, Inc. offers a limited lifetime warranty against craftsmanship errors and material defects. Wear and tear items are not covered by the warranty. All items must be returned to GrowTech, Inc. for inspection at the owner's expense. If error in craftsmanship or material defects are found, a replacement or credit will be provided. Please refer to our for further details.

How can I maximize the life of my tool?

Simple maintenance and basic cleaning will help keep your tool at its top performance. Visit the Tool Maintenance page for more information.

What is the difference between chemical nickel and hard chrome plating?

Both finishes are designed to offer greater hardness, rust protection, and superior durability. The chemical nickel finish offers additional flexibility in the cold weather. The hard chrome plating offers extra hardness and is ideal for moderate weather.

What is impulse hardening?

Impulse hardening is a method of providing an incredibly strong, hard edge. The process involves both a heating and cooling at very precise time intervals (within thousandths of a second) using impact energy created by high frequency currents. ARS has perfected the method to produce blades with edges hardened to 900HV to 950HV on the Victor scale, above any reading on the Rockwell C scale, and still retain the high elasticity of the blades. Impulse hardening will extend the blade life by approximately three times in normal usage.